Seamless Integration with Existing Customer Services

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Driving Profitable Growth

Empowering Customer Service

The DPP can be activated at the moment of purchase using a tablet, desktop, or smartphone. It takes less than three minutes and requires no disruption to existing systems.

Customers provide minimal information, and their registration is confirmed instantly.

This short process adds value and reassurance to the buying experience without slowing the transaction. It also reinforces trust at the point of decision, giving retailers a final tool to increase conversion.

For sales staff, it becomes a natural part of closing the sale and delivering a premium experience.

The platform was easier than we expected. It is smart, clean, and helps us tell the story without needing a whole new system.

Tim Schlick | CEO | Platinum Guild International

Digital Product Passports offer a wide range of platform services designed to support customer demand.

Customer Demand for Traceability Tool Services

Source | MCI and Authentique June 2024 n=330 UK and US

Enabling Retailers

For manufacturers and retailers, the DPP platform is intuitive and secure. Information such as metal source, design story, certification, and crafting process is uploaded once and automatically linked to each unique item.

The portal is built for efficiency. It allows authorised users to manage product data, add updates, and create marketing content that appears directly in the customer’s DPP interface.

This keeps overheads low and quality high, while giving brands control over how their story is presented.

It felt smooth and elevated the whole interaction. The customer saw the extra care we were taking, and it helped close the sale. Once we saw how easily it plugged into our systems, the question changed from why to when.

Tim Schlick | CEO | Platinum Guild International

Building for Scale

The DPP is designed to scale with your business.

It is hosted in the cloud, secured by blockchain, and compliant with international data standards including GDPR.

It integrates with CRM systems, eCommerce platforms, resale networks, and aftercare services.

Whether you are registering a handful of bespoke creations or managing a large inventory, the DPP adapts.

It grows with your needs and remains reliable as your customer base expands.

Adoption today prepares your operations for future growth.

Talk to Us

Have any questions? We are always open to talk about your business, new projects, creative opportunities and how we can help you.

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